Bet Sites Privacy Policy – How We Protect Your Personal Data

This Privacy Policy applies to all personal data collected and processed by bet sites in connection with the operation of the online betting and gaming platform at betsites.app ("Platform"). It covers all registered players, visitors to the bet sites website, and applicants who begin but do not complete the registration process.

Bet sites is committed to handling your personal data responsibly and in accordance with the Republic Act 10173 — the Philippine Data Privacy Act of 2012 — and its implementing rules and regulations. Where additional legal obligations apply due to anti-money laundering regulations or gaming licensing requirements, those obligations also inform our data practices.

By registering at bet sites, depositing funds, or otherwise using the Platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please do not use the Platform.

Bet sites collects the following categories of personal data from players:

Bet sites does not intentionally collect sensitive personal information (as defined under the Philippine DPA) beyond what is strictly necessary for identity verification and AML compliance. We do not collect biometric data, health records, or political affiliations.

Bet sites collects personal data through the following means:

• Direct submission — information you provide when registering, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to a promotion.
• Automated technical collection — device identifiers, IP addresses, session data, and browsing behaviour collected via cookies, server logs, and analytics tools as you use the bet sites platform.
• Third-party verification services — identity and age verification providers may supply confirmation data back to bet sites as part of the KYC process.
• Payment processors — GCash, Maya, banking partners, and card payment processors share transaction confirmation data with bet sites to verify and reconcile deposits and withdrawals.

Bet sites does not purchase personal data lists from third-party data brokers or marketing companies. All personal data we hold originates from a direct interaction with you or a service provider directly involved in delivering the bet sites platform.

Bet sites processes personal data for the following specific purposes:

• Account creation and management — to set up and maintain your bet sites player account, verify your identity and age, and enable login.
• Service delivery — to process bets, handle deposits and withdrawals, operate live casino games, and maintain your bet and transaction history.
• Regulatory compliance — to meet Know Your Customer (KYC) obligations, Anti-Money Laundering Act requirements, and gaming licensing conditions imposed by Philippine regulatory bodies.
• Fraud prevention and security — to detect and prevent fraudulent activity, unauthorised account access, and prohibited conduct described in the bet sites Terms and Conditions.
• Customer support — to respond to your enquiries, resolve disputes, and provide technical assistance related to your bet sites account.
• Platform improvement — to analyse usage patterns and improve the performance, stability, and features of the bet sites platform.
• Marketing communications — to send promotional offers, bonus notifications, and event updates where you have consented to receive them. You may opt out at any time.
• Responsible gaming — to monitor betting patterns for signs of problem gambling and to support players who request self-exclusion or account controls.

Bet sites does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Personal data is shared only in the following limited and necessary circumstances:

• Payment processors — GCash, Maya, BDO, BPI, UnionBank, and other payment providers receive the minimum data necessary to process your deposit or withdrawal transaction.
• Identity verification providers — KYC and age verification service providers receive identity document images and personal data strictly for the purpose of verifying your eligibility to hold a bet sites account.
• Technology providers — cloud hosting, platform infrastructure, and game software providers operate under strict data processing agreements with bet sites and may access data solely to provide contracted services.
• Regulatory authorities — the National Privacy Commission, Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), and other competent government bodies may receive data as required by law or in response to a valid legal request.
• Law enforcement — where required by a court order, subpoena, or other legally binding demand under Philippine law.

All third parties who receive personal data from bet sites are required to process that data only for the specified purpose and to maintain standards of data protection consistent with Philippine DPA requirements.

Bet sites retains personal data only for as long as it is necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law. The following retention periods apply:

When data is no longer required and no legal obligation mandates its retention, bet sites securely deletes or anonymises it so that it can no longer be linked to you as an individual.

Bet sites implements a combination of technical, administrative, and physical security measures designed to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Specific measures include:

• TLS/SSL encryption on all data transmitted between your device and the bet sites platform.
• Encrypted storage for sensitive data fields including identity document images and financial records.
• Access controls — bet sites staff can only access personal data on a need-to-know basis relevant to their specific role.
• Two-factor authentication options available to all players for account login.
• Regular security audits and vulnerability assessments conducted by independent third parties.
• Incident response procedures that include timely notification to affected players and the National Privacy Commission in the event of a data breach.

While bet sites takes extensive precautions, no data transmission over the internet is entirely without risk. Players are encouraged to use strong, unique passwords and to enable two-factor authentication on their bet sites account for an additional layer of protection.

Bet sites uses cookies and similar tracking technologies on the platform for the following purposes:

• Strictly necessary cookies — required for the platform to function. These include session cookies that keep you logged in, security tokens, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies — remember your preferences such as language, display settings, and game history so you don't need to reconfigure them each session.
• Analytics cookies — help bet sites understand how players use the platform so we can improve navigation, performance, and game availability. Analytics data is aggregated and not used to identify individual players.
• Marketing cookies — used only where you have given explicit consent. These allow bet sites to present more relevant promotional offers based on your in-platform behaviour.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookie types may limit your experience on the bet sites platform. Withdrawing consent for marketing cookies will not affect any aspect of your gaming or account management.

Bet sites is strictly an adult platform. Access is restricted to players who are at least 21 years of age. We do not knowingly collect personal data from individuals under 21 years old.

If bet sites discovers that personal data has been collected from a person under 21, we will immediately suspend that account, delete the associated data, and report the incident to the appropriate Philippine regulatory authority where required. Parents or guardians who believe their child has registered at bet sites should contact us at support@betsites.app immediately.

To exercise any of your rights under the Philippine Data Privacy Act — including access, correction, erasure, portability, or objection — please contact the bet sites Data Protection Officer using the details in Section 15 below.

Bet sites will acknowledge your request within three (3) working days and aim to fulfil it within fifteen (15) working days from the date of receipt, in line with NPC-issued guidelines. Where a request requires additional processing time — such as a large data export or a complex erasure request involving multiple systems — we will notify you of the expected timeline.

We may need to verify your identity before processing a data rights request to ensure the request is genuinely made by the account holder and not by a third party. This verification step is for your protection.

Bet sites may send you promotional communications by SMS, email, or in-app notification regarding bonuses, VIP tier updates, new game launches, and special offers — but only where you have given your consent during registration or have since opted in.

You can opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any bet sites marketing email.
• Updating your communication preferences in your bet sites account settings.
• Contacting support at support@betsites.app with the subject line "Marketing Opt-Out".

Opting out of marketing does not affect any other aspect of your bet sites account. You will still receive transactional messages related to deposits, withdrawals, account security, and important policy updates.

The bet sites platform may include integrations with third-party game providers and payment gateways that operate under their own privacy policies. Once you interact with a third-party service embedded within the bet sites platform — such as a live casino game streamed by an external provider — that third party may independently collect technical data subject to their own terms.

Bet sites selects third-party providers carefully and requires that all partners operate to data protection standards consistent with Philippine law. However, bet sites is not responsible for the independent data practices of third-party providers operating within their own embedded environments.

Bet sites operates in accordance with Republic Act 10173 — the Data Privacy Act of 2012 — and its implementing rules and regulations as administered by the National Privacy Commission of the Philippines.

Bet sites has appointed a Data Protection Officer (DPO) whose responsibilities include overseeing compliance with the DPA, managing data rights requests, and serving as the primary point of contact for the NPC in relation to data protection matters.

If you believe that bet sites has processed your personal data in a way that violates your rights under the Philippine DPA, you have the right to file a complaint with the National Privacy Commission. Contact details for the NPC are publicly available on their official government website.

Bet sites reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify registered players by email and display a prominent notice on the bet sites website at least seven (7) days before the update takes effect.

Minor updates — such as clarifications, corrections, or formatting improvements that do not change the substance of how we process your data — may be made without advance notice. The effective date at the top of this page will always reflect the most recent revision.

Your continued use of the bet sites platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you disagree with a material change, please contact support before the effective date to discuss your options, including account closure.

If you have questions about this Privacy Policy, want to exercise a data right, or wish to raise a data protection concern, please contact the bet sites Data Protection Officer:

• Email: support@betsites.app (subject: "Privacy / DPO Request")
• Platform: betsites.app
• Response time: Within 3 working days for acknowledgement; up to 15 working days for full resolution

For general account support, responsible gaming requests, or non-privacy issues, please contact the standard bet sites support team through the same email address.